went for interview (600 mile round trip at, currently, my own expense). was told i'd hear about a second interview within a week and they would appoint in a fortnight. it's now four weeks and despite phone calls (to clearly unsupervised answerphones) and emails i have yet to (a) find out whether i was successful or, as i clearly now suspect, not and (b) how i reclaim my considerable expenses that they said they would pay. and i am a graduate, acib qualified, with two decades experience! if they treat someone who considers themselves a banking professional like this..............heaven help the customers! Less